Meet Our Teams: Technology

At iCIMS, we don’t just have a Technology team, we have iCIMS Labs - a world-class technology program focused on research, testing, and products . iCIMS Labs is broken into four distinct technology practice areas. The iCIMS Research Lab is focused on thought leadership, governance, and research activities. The iCIMS Design Lab works in partnership with our User Experience (UX) and Interactive Design and Development (IDD) team to conduct User Interface research, UX governance, and design activities. The iCIMS Test Lab is the center for excellence for performance and security testing practices. And lastly, iCIMS Product Programs team is responsible for overseeing our core product offerings, big data, and the iCIMS Marketplace. As a break from their hard work, these teams often come together for a fun-filled lunch break with an intense round of Super Smash Bros and Foosball.


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Corporate IT

What This Group Does

The Corporate IT department is everyone’s best friend at iCIMS! If you have a technology issue, they are right there to help. These tech gurus are responsible for the information technology equipment, operations, systems and support of iCIMS employees at all of our global locations. We also cannot forget to mention their involvement with servers, desktop computers, remote Wide Area Network (WAN) locations, VPN access, mobile data systems, and software utilized throughout the company.

Typical Jobs in This Group:

Network Administrator, Applications Administrator, System Administrator, Automation Engineer

End User Support Services

What This Group Does

iCIMS’ End User Support Services is comprised of two teams that are responsible for supporting overall business operations. The Desktop Support team ensures all employees’ equipment is working properly and kept current. This group is the first line of help when our employees encounter any issues with our enterprise systems. The Facilities team maintains iCIMS’ headquarters and provides a safe and comfortable work environment all employees can enjoy and succeed in. This team supports the primary objectives of the organization by operating, maintaining, and improving our working environment.

Typical Jobs in This Group:

Desktop Support, Facilities, Office Assistant

Product Management

What This Group Does

iCIMS’ Product Management team is a group of super-talented individuals who represent the Voice of the Customer in prioritization of roadmap items and development of new features and products. Comprised of the Product Management and Business Analysis groups, this team is responsible for iCIMS’ product roadmaps, requirement gathering, software demonstrations, usability, and feature adoption. Along with all their hard work each release, this team loves bringing people together to celebrate—heck, they’ve even been known to make omelets or flip pancakes at new release kickoff events!

Typical Jobs in This Group:

Product Manager, Business Systems Analyst

Production IT

What This Group Does

This group is often referred to as the engine room of iCIMS’ ship. Production IT is hard at work making sure all the bells and whistles are working aboard iCIMS. Nothing is left untouched! This department handles all the information technology equipment, operations, and support within the iCIMS production environment. The group is also responsible for ensuring the excellent performance of all client databases and other aspects of production. In the event of a problem, whether hardware or software related, the Production IT department is the first to react and bring about the quick resolution of these issues to minimize the impact on clients, regardless of the time of day. In other words, they ensure passengers don’t experience rough seas.

Typical Jobs in This Group:

Production Support Database Administrator, Database Administrator, J2EE Application Server Administrator, Database Developer, Production Engineer, Chief Hosting Architect, IT Intern

Research & Development

What This Group Does

You should check out iCIMS’ trophy case. Not to brag, but we have some impressive SaaS awards recognizing our Pure SaaS products. It is the great minds of the Research & Development (R&D) group that have helped the iCIMS Talent Platform earn these prestigious awards. This dedicated team of Software & User Interface Developers, Manual & Automation Software Testers, and Software Architects make it their mission to keep the SaaS pure; supporting all customers on the same platform, same release, and same code will always deliver a more desirable user experience. Unlike many other organizations, R&D at iCIMS spends most of the time developing new features vs. supporting or maintaining existing code. This gives great technical talent the opportunity to see their work live within our platform, in the hands of thousands of users!

Typical Jobs in This Group:

Software Architect, Project Engineer, Software Developer, User Interface Developer, Software Developer Intern, Software Test Engineer