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Meet the

Customer team

This award-winning team is responsible for implementation, technical support, training, and customer success. They know that great products can only succeed when they’re paired with customer support that’s second to none. This team has won four consecutive Stevie American Business Awards, the world’s premier award for exceptional customer service.

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What makes Customer Support work meaningful?

Hear from our Customer Support team!

What’s life like on the Customer Support team?

We like a little competition

Our team loves to play games together and compete for prizes, and we LOVE trivia.

We LOVE professional growth

Our L&D opportunities include unique cohorts where employees learn to harness their natural skills, gaining profound insights into their career paths.

One iCIMS Wednesdays

We can join these fun, meeting-free days in person or online. It's a chance to get together to connect and laugh.

One team. One chat.

Our team members are located all over the world, but when we share milestones in our team chat, it feels like we’re sitting beside each other. New babies, DIY projects, traveling across the country in a van—it’s all there.


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